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Water

Fully funded. Fully integrated. Fully accountable.

Funded Data-as-a-Service brings investment, technology, programme delivery, customer engagement, data and long-term operational support together through one accountable partnership.

SMS water engineering

Delivering data-led infrastructure at scale is complex. Funding, procurement, technology, communications, field delivery, customer engagement, data management and operational adoption all have to work as one programme.

FDaaS is designed to remove those structural barriers. SMS Water funds and leads the integrated programme, aligning specialist partners behind agreed outcomes and providing the governance needed to move from mobilisation to long-term service.

A complete delivery model, not a funding product

Funding creates headroom, but integration creates value. FDaaS combines capital with end-to-end programme leadership so commercial, technical and operational decisions are managed together.

The model gives the water company one accountable partner and a clear route to the data and services it needs, while SMS Water coordinates the delivery ecosystem and manages agreed programme risks.

How FDaaS works

Shape

Define the outcomes, scope, commercial model, governance and performance measures.

Mobilise

Establish the delivery ecosystem, technology architecture, implementation plan and operating model.

Deliver

Coordinate technology, communications, installation, customer activity, data and assurance as one programme.

Operate

Maintain service performance, data quality, asset visibility and continual improvement over the agreed term.

What SMS Water brings together

  • Programme design, governance and integrated delivery leadership
  • Programme funding and a capital-efficient commercial structure
  • Technology, communications and systems integration
  • Field deployment, installation assurance and supply-chain coordination
  • Customer engagement and access support
  • Data collection, quality, availability and service management
  • Long-term operational support and performance optimisation

Key benefits

  • Accelerate delivery without relying solely on upfront capital investment
  • Create one point of accountability across a complex delivery ecosystem
  • Transfer agreed delivery and performance risks through a service-based model
  • Increase delivery certainty with integrated governance and programme control
  • Align commercial incentives with data availability, service performance and outcomes
  • Build long-term operational capability, not simply deploy assets

Designed around your outcomes

No two programmes are identical. SMS Water structures FDaaS around the water company’s regulated outcomes, existing estate, operating model and risk appetite.

That may include smart metering, network monitoring or a broader data-led infrastructure programme. The constant is the delivery philosophy: one accountable partner, a coordinated ecosystem and a long-term focus on usable data and operational value.

Proven in partnership with Southern Water

Southern Water appointed our business in 2025 as prime contractor for its smart water meter upgrade programme, covering one million meter replacements over five years.

Delivered through an Alliance with Southern Water, SUEZ and M Group Water, the programme shows how the principles behind SMS Water work in practice: funding, programme leadership, technology, installation, connectivity, data and long-term performance brought together within one accountable delivery ecosystem.

This is more than a deployment programme. It is designed to generate trusted operational insight that supports earlier leak detection, improved demand management, more accurate billing, customer engagement and long-term network resilience.

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