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Smart Meter
Sustainability

Helping create a sustainable environment for all

Inspired by our core value of Sustainability, we are committed to improving our impacts on the environment, our communities, and wider society around us through responsible operations and best-practice corporate governance.

Smart Meter

Sustainability Report

Our annual Sustainability Report provides detailed disclosure on the practical steps we are taking to progress Environmental, Social and Governance (ESG) responsibilities within our business strategy, culture, and everyday operations, propelled by our core company values.

Smart Meter

Our ESG pledge

Environmental

Creating sustainable futures

We aim to lead the UK’s transition to a low-carbon economy through our innovative services, supported by a commitment to achieve our own organisational net zero emissions target by 2030. We also assist our clients and wider consumers with their carbon reduction journeys through funding and delivery of sustainably-focussed assets and solutions.

Our core environmental pillars are:

PPA - Predictable long-term energy pricing

Net Zero

Reducing our carbon emissions

PPA - Predictable long-term energy pricing

Climate Change

Understanding and mitigating the effects of climate change

PPA - Predictable long-term energy pricing

Biodiversity

Improving biodiversity across our sites and battery operations

PPA - Predictable long-term energy pricing

Engagement

Building understanding of sustainability across employees and stakeholders

PPA - Predictable long-term energy pricing

Management Systems

Ensuring compliance and continuous improvement

PPA - Predictable long-term energy pricing

Reporting

Championing transparency in our performance and action

Smart Meter

Social

Putting Our People First


We aim to create a sustainable and safe environment for all where customer excellence is key, innovation is encouraged, and employees are proud. In turn, nurturing a thriving workplace and a business that supports wider society.

Our core social pillars are:

PPA - Predictable long-term energy pricing

Employee management

embedding a culture of meaningful engagement and exceptional employee management

PPA - Predictable long-term energy pricing

Health and safety

ensuring the safety and wellbeing of our people at all times

PPA - Predictable long-term energy pricing

Supply chain and community

supporting the wellbeing of our supply chain and external stakeholders, whilst leaving positive impacts on our local communities.

Smart Meter

Governance

Operating responsibly and ethically


We uphold our moral and legal obligations through responsible and ethical practices, ensuring the integrity and transparency of all our activities – from our supply chain to our people, our operations and customers, and society as a whole.

Our core governance pillars are:  

  • Legal
  • Financial
  • Information Technology

We are committed to deliver upon our responsibilities and enact best practice across our operations, employees and wider stakeholders.

Charlotte Gregory

Head of Sustainability

Smart Meter

Our 'Levelling Up' Impact Report

The report, which has been developed with the Purpose Coalition, benchmarks our progress against the Levelling Up Goals and highlights SMS’s commitment to delivering opportunity in the UK through implementing responsible ESG policies.